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Shipping Terms

  • We ship to worldwide by Hong Kong Airmail Post or China EMS (with orders weighted over 1.3kg) which are among the most reliable and effective posting services in the world. They are supporting millions of Hong Kong and China eBayers and B2C sellers in the Greater China Region.
  • All items will be shipped within 48 - 72 hours after your payment is cleared (excluding weekend and holidays). Normally the package will arrive in 8 to 22 days. Buyers will receive our email notification once the item is shipped.
  • We will ship your paid items to your billing address in PayPal ONLY. If you wish to send your items to a different address, please email us requesting a shipping address change with your order ID and telephone number in the email within 12 hours after your payment. Otherwise your items will be shipped to your billing address.
  • If you pay by PayPal e-check, your items will not be shipped until it is cleared.
  • We do NOT offer any combine shipping discount for orders weighted below 5kg. All requesting emails will be ignored. But we have launched a bulk purchasing programme which we will offer up to 20% discount on bulk purchasing orders over 5kg. You can ask your AEG team members to purchase with you to enjoy the discount.

Return Policy

  • ATTENTION!!! DUE TO THE NATURE OF THE PRODUCTS WE SELL, ALL SALES ARE FINAL AND REFUND WILL BE PROVIDED. THERE WILL BE NO GRACE PERIOD, NO TRIAL BUYS AND NO TEST BUYS. PLEASE REFER TO OUR WARRANTY POLICY ON DEFECTIVE ITEMS. We will check every item before shipping. Defective products must be returned within 14 days from the day of report for exchange .
  • Please note that buyer is responsible for the returning shipping cost. Any artificial damage will not be eligible for exchange.
  • We DO NOT offer any kind of refund.
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